Office hours are the hours you're available to your clients for things like emails, calls, etc. You’re in your office, similar to the hours you...
#1 Office Hours Rule For VAs: You Set Your Own Hours – Not Your Virtual Assistant Clients
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Prospect + Client Management:
These blog posts are focused on everything related to client and prospect management, like interviewing prospects, onboarding and managing clients, and much more.
Why Status Calls Improve Your Focus + Your Relationships With Your VA Clients!
Status calls are standing appointments on a specific day and time with your Virtual Assistant clients on either a weekly, biweekly or even monthly...
Have You Ever Thought About Having A Refund Policy For Your VA Biz? If Not, Now’s The Time!
Do you have a refund policy in your Virtual Assistant business? It seems like a simple enough question but there is more than one answer to it. It...
Give Your Prospects + Clients A 1st Class Customer Experience + Set Yourself Apart From Others
Customer experience is the total experience clients have with you starting from their first initial impression all the way through to the delivery...
The Ultimate VA Success Guide: 8 Tips On How To Get Clients As A Virtual Assistant
How to get clients as a Virtual Assistant and how to do marketing are the two most common concerns I see on Social Media. This blog post will help...
8 Tips To Help You Spot Your Dream Client + Identify The People You Don’t Want To Work With
Your VA business should be all about working with the right clients, your dream clients. Have you ever gone against your better judgment and said...
Why You Should Have A Virtual Assistant Welcome Kit + What Kind Of Content To Include
Do you have a Virtual Assistant Welcome Kit for new clients? If not, this episode will help you understand how having one can make a difference...
Virtual Assistant Client Management 101: How To Show You’re Worth Every Penny!
Virtual Assistant Client Management is a combination of systems that will assure your clients that working with you was the right choice. It...
The Art Of Saying NO To Clients + Prospects! Don’t Be Scared – It Gets Easier With Practice
When I started my VA business, I was actually afraid of saying no to clients, prospects, family, friends, and even myself! A habit I had kept from...
Don’t Forget To Schedule A New Client Kick-Off Call – Your Clients Will Love It + Be Impressed
A Client Kick-Off Call is a great way to begin your business relationship with every new client. You walk them through how you work, some of the...
Always Document Your Virtual Assistant Business Policies…It Will Make Your Life Easier!
Have you taken the time to document your Virtual Assistant business policies AND share them with your clients? If not, you should as soon as...
How To Start Working With Virtual Assistant Clients Without Feeling Like A Fraud: Be Ready!
Learn how to start working with Virtual Assistant clients in a professional way from the beginning. I'll walk you through the list of mandatory...
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