These blog posts are focused on everything related to client and prospect management, like interviewing prospects, onboarding and managing clients, and much more.
Customer experience is the total experience clients have with you starting from their first initial impression all the way through to the delivery...
How to get clients as a Virtual Assistant and how to do marketing are the two most common concerns I see on Social Media. This blog post will help...
Your VA business should be all about working with the right clients, your dream clients. Have you ever gone against your better judgment and said...
Do you have a Virtual Assistant Welcome Kit for new clients? If not, this episode will help you understand how having one can make a difference...
Virtual Assistant Client Management is a combination of systems that will assure your clients that working with you was the right choice. It...
When I started my VA business, I was actually afraid of saying no to clients, prospects, family, friends, and even myself! A habit I had kept from...
A Client Kick-Off Call is a great way to begin your business relationship with every new client. You walk them through how you work, some of the...
Have you taken the time to document your Virtual Assistant business policies AND share them with your clients? If not, you should as soon as...
Learn how to start working with Virtual Assistant clients in a professional way from the beginning. I'll walk you through the list of mandatory...
Sub-contracting for other Virtual Assistants is a great way for you to gain confidence, experience, and exposure - especially when you're new....
Do you know which Virtual Assistant soft skills you need to be even more successful? I see many questions on Social Media related to hard skills,...
Crisis management is all about finding opportunities to help your clients and your VA business during scary times, like the Covid-19 pandemic. The...
Browse the Techie Mentor™ archives and find what you’re interested in faster.
