Do You Say No Enough?

No Is A Complete Sentence!

As a former employee, saying No to clients was difficult for me to do. I was afraid of getting “fired” or reprimanded for saying I did not agree or did not want to do something.

Ah..the beauty of being your own boss is that you can say “NO” anytime… but it does take some practice to do it with confidence.

Do You Say No Enough In Your Business?

This week’s VLOG is all about the art of saying “NO” – enjoy!

Thanks for watching and listening.

Do you say “NO” in your business?

I’d love to hear what you think.  Please take a moment to leave a comment below and share your thoughts and questions. Or, feel free to share what you learned from this video.

Enjoy your day – Susan

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Written by Susan Mershon

Susan Mershon started The Techie Mentor™ in 2013 to teach Virtual Assistants her no-fluff approach to the systems and skills they need to build and automate a successful business.

With a strong base in project management, Susan brings her love of systems and teaching to offer in-depth training and mentoring to new and experienced Virtual Assistants.

She’s taught over 5,000 students her unique systems and strategies that focus on offering high-end skills that give you the freedom to work when and where you want.

To learn more about The Techie Mentor™ and the systems and skills she teaches without all the fluff or hype go to The Techie Mentor website.


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  1. Melissa

    You’re absolutely correct – it’s a mindset shift. With an EA background I’m used to being a catch all. It is hard to say no when it’s not part of the services I offer, but I know how to do the job. I have to remind myself of the bigger picture. I continue to grow my client list if it’s not scalable then I can’t do it.

    • SE Mershon

      Hi Melissa, great comment thank you!

  2. Eileen

    Thanks. Good thoughts for today.
    I have a new client who not only is micro-managing, but also explains things she wants done, then pulls them away from me to give to someone else and says it is because of my rate. I’m going to finish a small research project for her and then end the relationship. She makes my anxiety level rise every time I do work for her because I start thinking that it is taking too long to complete work.

    • SE Mershon

      Hi Eileen, that sounds like a great idea. No need to have that extra stress and you will then fill that spot with someone perfect for ya!

  3. Kellie Simmons

    I SO needed this VLOG! I’m only a year into my business and get caught up in taking on everything thrown my way, whether I know how to do it or not. I find I stress over trying to get my “I know” tasks done on time because all my time is being sucked up with trying to get a “I don’t know task” done by a due date. No fun! For the first time last week I did finally say to a current client that a certain task was not what I was comfortable doing and I wanted it done right for them. I found a person who did this task every day in their job and was willing to take on the task. My client was perfectly fine and I felt as if a log was lifted of my shoulders! Win Win! All I had to do was speak up and be honest with myself that it’s ok if I don’t know how to do it all. But I do know how to make my client happy. Sometimes that’s done by me surrendering to myself! Thank you again for a timely message that reassured me that it’s ok to say no.

    • SE Mershon

      Hi Kellie, I love your comments. You hit the nail on the head with the added stress of trying to get done the “new” tasks. And kudos to you for speaking up!

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