What Do I Charge For My Services?

What Do I Charge For My Services?

What do I charge for my services?

I get this question weekly from people either thinking of starting a Virtual Assistant business or someone who has landed their first client and has no idea what to charge.

Now, in my honest opinion, you should know what you are charging for your services BEFORE you get your first client.

The problem with waiting until after you’ve landed them is they can see you scrambling around trying to figure it out or they can sense that you don’t quite have it all together yet. Not a great way to start a relationship.

This is why I’m always saying you need to have your business foundation in place before you start taking on clients.

Sorry… getting off my soapbox <grin>.

Back to what do you charge for your services.

First, what you charge is directly related to your skills & the services you offer.

Regardless of what you may have been told, it takes more than administrative skills to be successful as a Virtual Assistant.

The more technology you know, the more you can charge and the easier it is to get clients.

The more experienced you are, the more you can charge!

Second, you need to know your numbers.

What numbers, you ask?

How much you NEED to earn & how much you WANT to earn. (These numbers should be different, in some cases vastly different.)

Do you know yours?

This number is your baseline number – the amount you must earn in order to keep the lights on.

I create a YouTube video series on pricing and setting your rates. It goes into detail about how to find your baseline rate using my Rate Calculation Sheet Template.

I recommend watching at least the first two videos, as it goes thru the exercise of figuring out how much you need to earn using my Rate Calculation sheet.

You can download the Rate Calculation sheet by clicking on the image below.

I’d hate to see you undercharging for your expertise and having a hard time paying your bills because you followed advise from someone saying if you’re confused or don’t know what to charge start at $25 an hour!

There are people teaching this CRAP. 

Don’t follow this BAD ADVICE.

Do the work to find out your baseline rate and start there. 

Also… stay away from asking people on Social Media how much you should charge. They don’t know your numbers – you are the best person to decide what you should charge.

Third, what services are you offering?

What is the market willing to pay for those skills?

Here are average rates by type of service in US Dollars. Please note these rates are NOT guaranteed and are to be used as a guideline. (The more experienced you are in an area, the more you can charge.)

  • Administrative Skills – $25+
    • Data Entry
    • Calendar Management
    • Email Management
  • Technical Skills – $35+
    • MailChimp
    • 1ShoppingCart
    • LeadPages
  • Specialized Skills – $50+
    • Email Marketing
    • Project Management
    • Operations

What services are you offering?

Once you’ve completed these exercises (how much you need to charge & your services), it’s time to create your Action Plan for getting clients & getting busy.

What do you think?

Feel free to post below and let me know what action you’re taking today to figure out how much you need + want to earn.

I’d love to hear from you.

All comments + questions are welcome.

If you know someone who might benefit from this information, please share. You can use the share buttons below the post.

HERE ARE A FEW RELATED BLOG POSTS THAT MIGHT BE OF INTEREST:

  1. Setting Up A Virtual Assistant Business
  2. Day to Day Operations + Systems
  3. How Many Clients Do I Need
  4. Interviewing Potential Clients
  5. Video Series on Setting Rates

If you’re looking for more details on how to start or scale your VA business including how to specialize by learning in-demand skills, join my FREE VA Training Vault. It’s over 8 hours of how-to video training for Virtual Assistants that want to create a successful business.

Thanks for reading – Susan

Don’t forget to leave a comment if you found this information useful – I’d love to hear from you!

Stay Focused when Life Gets in the Way

Stay Focused when Life Gets in the Way

Staying Focused

I don’t know about you, but the first quarter of 2018 has been a challenge for me.

Why?

Because life got in the way of my business.

Has this happened to you?

Between a lingering illness and family issues, my first quarter goals went unachieved and are now second-quarter goals.

I have to admit I was angry, disappointed and discouraged… but I know it’s all part of the journey on the path to achieving my dreams.

It’s easy to get discouraged when you look at everything you planned to do and got ZERO accomplished, and you have to keep pushing out your deadlines. Not fun!

But… it’s important to stay the course. Every step forward is a step closer to your dreams.

So, you may have a misstep or even a back step but don’t let it stop you. Pick yourself up, dust yourself off and get back on the horse. For only you can make your dreams a reality.

Stop letting life get in the way. Try a few of these helpful tips:

  1. Look at how far you’ve already come. You wouldn’t have made it this far if you let life stop you.
  2. If you have a Success Jar, read what you’ve accomplished. If you don’t have one – create one. Here is a blog post all about them.
  3. Stop beating yourself up because you’re not where you “should” be yet.
  4. Don’t compare yourself to others or where they are in their journey. They have their path and you have yours.
  5. Never stop trying. You’re not alone in your struggle – everyone has to deal with distractions.
  6. Your thoughts determine how you feel. If you think you’re overwhelmed, you will feel it. Work on changing your thoughts.
  7. Ask yourself “What’s the alternative?” In other words, what will I do if I stop trying? Will I achieve my dreams? As Jiminy Cricket said, “Let your conscience be your guide.”
  8. Unplug for a day or two. Sometimes getting away from it all is the best cure.
  9. And remember… you’re important; without you, there is no business. Take care of yourself!

How do you handle life’s hiccups?

I’d love to hear your comments. Please take a moment to leave me a comment and share your thoughts.

Please share if you know someone who might benefit from this information. The share buttons are below the post.

If you’re looking for more details on how to start or scale your VA business including how to specialize by learning in-demand skills, join my FREE VA Training Vault. It’s over 8 hours of how-to video training for Virtual Assistants that want to create a successful business.

Thanks for reading!

Enjoy your day – Susan

5 Must Haves When Starting A Virtual Assistant Business

5 Must Haves When Starting A Virtual Assistant Business

5 Must Haves When Starting

It can be downright confusing and overwhelming trying to figure out what you need to do to start a Virtual Assistant business. I know… I’ve been there.

To help cut through the clutter & confusion, I have created a simple list of the 5 Must Haves you need to have in place when starting your VA business. These are based on experience as well as trial and error.

  • Business Name
  • Skills/Services
  • Rates
  • Target Market
  • Online Presence

In this week’s VLOG I explain why each one of these is important and share tips & tricks too!

Here are the resources I mention in the video, enjoy!

List of Services

Rate Calculation Worksheet

US Trademark Search

10 Business Name Generators

Thank you for watching.

Please share your key takeaways or aha’s below, I’d love to hear them.

If you’re looking for more details on how to start or scale your VA business including how to specialize by learning in-demand skills, join my FREE VA Training Vault. It’s over 8 hours of how-to video training for Virtual Assistants that want to create a successful business.

Enjoy your day  – Susan

How Many Clients?

How Many Clients?

How Many Clients?

It seems like each week I am asked the same question…

“How many clients do I need?”

It is not the number of clients you need – it is the number of hours you need to bill.

In this video I talk about the two numbers everyone should know before starting their VA journey:

  1. how much they need to earn to keep the lights on
  2. what is their hourly rate?

It is important to track your time to be sure that you are billing enough hours. If you’re not – then you need more clients. If you are billing more then it might be time to get some additional help.

Enjoy the video and thanks for listening.

I’d love to hear what you think.

Do you know how many hours you need to bill in a week or month?

Please take a moment to leave a comment below and share your thoughts and questions. Or, feel free to share what you learned from this video.

If you’re looking for more details on how to start or scale your VA business including how to specialize by learning in-demand skills, join my FREE VA Training Vault. It’s over 8 hours of how-to video training for Virtual Assistants that want to create a successful business.

Enjoy your day – Susan

Are Your Boundaries Clear?

Are Your Boundaries Clear?

Do your clients know your boundaries?

Are they clear?

Have you communicated to them?

Being in the service industry and hungry to get clients, many Virtual Assistants allow their clients to set their schedule instead of the other way around.  This is a problem in oh so many ways.

For starters…

  1. You are setting an expectation by allowing your clients to dictate your schedule.
  2. You will burn out!
  3. Your health will suffer.
  4. Everything else takes a back seat to your business.
  5. You start to resent your clients.

I left Corporate America so I could have more freedom.  I ended up working longer and harder for less money when I first started my VA business because I said YES to everything.  I quickly paid the price with my health and sanity.

Remember…

  • It is your business and you do not work for them. You are not their employee!
  • It is important for you to have a work-life balance –  you cannot work 24x7, I know I’ve tried.
  • You do not have to say yes to everything.  Say NO and stand your ground.
  • You started your business for a reason, remember what that reason is and build a business that supports it.

Setting boundaries is part of being a business owner as is learning how to say No!  If you have client’s that are not respecting your boundaries, it is time to have a chat with them and reset expectations.  Take charge of your own schedule.

Creating a Business Policies document is a great way to set your boundaries with clients. Feel free to check out my VA Biz Bundle that includes my Business Policies Template.

Have you set boundaries in your business? 

What do you think?

I’d love to hear your comments. Please take a moment to leave me a comment and share your thoughts.

Please share if you know someone who might benefit from this information. The share buttons are below the post.

If you’re looking for more details on how to start or scale your VA business including how to specialize by learning in-demand skills, join my FREE VA Training Vault. It’s over 8 hours of how-to video training for Virtual Assistants that want to create a successful business.

Thanks for reading!

Enjoy your day – Susan

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