Virtual Assistant Training + Coaching What You Need To Watch Out For

Virtual Assistant Training + Coaching What You Need To Watch Out For

 

What You Need To Watch Out For When It Comes to Virtual Assistant Training + Coaching

Don’t be afraid to ask questions – it’s your time + money that you’re investing.

This isn’t my standard blog post, it’s more of a rant.

Thought I’d warn you now <grin>.

Seems that everyone is now either a Virtual Assistant Coach or Trainer. I think it’s great that the industry is growing BUT, do these new Coaches + Trainers have the experience to really teach others how to be successful?

There are so many newbies jumping on the Virtual Assistant Coaching + Training bandwagon when many of them haven’t been in business long enough to be considered successful. I’m sorry but you’re not qualified to be a coach or trainer if you’ve not run a successful VA business for at least 3 years (the bare minimum in my opinion).

According to the Small Business Association (SBA) and many others, 80% of all small businesses fail in the first year alone. After the first year the number falls but only about 50% of businesses make it to five years.

Those are some pretty sobering statistics huh?

Here’s the thing, how can someone who has been in business less than a year really understand what it takes to run a successful business?

They’ve not been in business long enough to know!

Not only that, they’re teaching people stuff that is just plain wrong.

Like a contract is not necessary – WRONG. They are very necessary; in fact don’t work without a signed contract. It’s protection for both you and your clients.

I’ve seen things like:

  1. You don’t really need any experience… except know how to use the Internet. You’ll have a hard time finding clients if you don’t have the skills they want.
  2. People guaranteeing that you’ll make 5k or 10k a month if you buy their coaching or training. Sorry folks, no one can guarantee how much anyone else will make. It’s just a marketing ploy.
  3. If you read or hear something saying that it’s easy to be a Virtual Assistant, that you can make thousands of dollars only working 4 hours a day… it’s hog wash.

You have to put in the time and effort especially when you’re just starting out.

On a side note – it’s definitely possible to make 10k a month but there is a whole lot more to it than just being a Virtual Assistant.

I’m passionate about this industry and I’m seeing more and more people who are new to the industry get taken advantage of by slick marketing.

Some of these newbies are teaching crappy methods, and it brings down the entire VA industry.

I know when I first started I didn’t know what to ask or to look for when thinking about investing in training and/or coaching.

And… I ended up buying a LOT of crap.

You don’t know what you don’t know.

Please I ask you to do your homework when it comes to hiring a coach or buying a course.

Find out:

  • If the person really is/was successful.
  • If they’ve been in business more than a couple of years.
  • If they have a refund policy.

Ask for testimonials, ask for proof of success – it’s important since you’re trusting this person with your potential livelihood + business + your hard earned $$.

The VA Industry is NOT standardized which means there is no certification for trainers or coaches like in other industries.

Here are a few more tips that you might find helpful:

  1. You can use a program like WhoIs.Net to see how long they’ve owned their domain name. It can give you an idea of how long they’ve been in business. For example, if you go to this website and type in thetechiementor.com you’ll see when I first registered this domain back in 2011. (I would still ask this question directly to the coach or trainer – they could have re-branded and changed their business name).
  2. Award Winning Virtual Assistant or Best VA Trainer, what does that even mean? Who voted for them? How many people voted? Is it even a real award?
  3. If you’re in the UK, check to see if they’re VAT registered (you have to be VAT registered if you earn £85k+) . Anyone who isn’t is definitely not earning 6 figures, whatever their marketing says.

Don’t be afraid to ask questions – it’s your time + money that you’re investing.

Oh and one more thing.

Yes I know… I’m what you would call a VA Coach or Trainer. But I’m starting my 10th year in this industry and ran a successful VA business for 5 years before I started The Techie Mentor. I’m not asking you to buy my stuff or hire me unless we’re a good fit.

Ok… rant over.

What do you think?

I’d love to hear from you.

All comments + questions are welcome.

HERE ARE A FEW RELATED BLOG POSTS THAT MIGHT BE OF INTEREST:

  1. Virtual Assistant Certifications + Why You Don’t Need One
  2. The Fake It Until You Make It Strategy
  3. What Is A Virtual Assistant
  4. Tips On Sub-Contracting

Oh… and each week I host an Open Mic Session in my VA Tips & Tricks Facebook Group where I deep dive specific topics & answer your questions, be sure to join us for the next one – it’s FREE! Go to http://bit.ly/vatipstricks .

Thanks for reading – Susan

Don’t forget to leave a comment if you found this information useful – I’d love to hear from you!

7 Tips to Grow Your Online Following AKA List!

7 Tips to Grow Your Online Following AKA List!

Tips To Grow Your List

Did you know that most Virtual Assistants (really ALL Solopreneurs) do not spend enough time generating leads + building a quality list?

It is crucial to spend time DAILY marketing your business to grow your list!

What’s a list?

It’s a list of both clients + prospects that are interested in you and your business.

Did you know that it’s easier to drive prospects to a “Free Offer” than drive them directly to a sale.  

Do you have a free offer on your website? Something showcases your expertise and solves a problem for your target?

If not – it’s time!!  

Almost ALL of your marketing efforts to any prospective client should be to get them on your list, and what better way than to have a Fabulous Free Offer!

Why is your “list” so important you ask?  

It’s simple….your list provides:

  • Future long-term income
  • Life & health for your business
  • Prospects the benefit of getting to know, like & trust you

No list…no pipeline!! – No pipeline…no future business!!

If you don’t have a list – it’s time to get started.  Here are 7 tips to help you start and grow your online following:

  1. Free Offer – Create a fabulous free offer that shares your expertise and passion.  Most importantly give them a taste of what you offer and leave them wanting more.
  2. Teleseminar/Telesummit/Webinar – Hold a monthly teleseminar or webinar and post it on social media, forums and anywhere else your ideal client hangs out.  This is a great way to build your list quickly!
  3. Blogging – Blog at least once a week and share your blog on social media, forums and anywhere else your ideal client hangs out!
  4. Social Media – Join Linked In and Facebook Groups and start a conversation, share your expertise, give advice, offer support.
  5. Speaking – Stand up and be heard!  Find a local club or networking group and volunteer to speak at one of their events.  This is a great way to build credibility and your list!
  6. Live Events – Go to live events such as networking meetings, seminars and conferences.  Be bold and get yourself noticed.  Participate!
  7. Testimonials – Give testimonials for your clients and include your name and a link to your website!

Take time each day to market yourself and grow your online following. Start NOW.

Block out at least 15 minutes a day on your calendar and before you know it you’ll have a list of growing fans!

Have a “freebie” is the first step in your Sales Funnel.

Make it a great one!

What do you think?

Feel free to post below and let me know what action your taking today to start growing your list.

I’d love to here from you.

All comments + questions are welcome.

If you know someone who might benefit from this information, please share. You can use the share buttons below the post.

HERE ARE A FEW RELATED BLOG POSTS THAT MIGHT BE OF INTEREST:

  1. Sales Funnels + The What & Why
  2. Are They Aware + Does Your Target Know You Exist
  3. 5 Awesome Ideas For Your Freebie
  4. Don’t Call Yourself a “VA”

Oh… and each week I host an Open Mic Session in my VA Tips & Tricks Facebook Group where I deep dive specific topics & answer your questions, be sure to join us for the next one – it’s FREE! Go to http://bit.ly/vatipstricks.

Thanks for reading – Susan

Don’t forget to leave a comment if you found this information useful – I’d love to hear from you!

5 Awesome Ideas For Your Freebie

5 Awesome Ideas For Your Freebie

Here Are Some Ideas For Your Freebie

Virtual Assistants often ask me, “Do I really need to have a Free Offer aka Lead Magnet on my website“?

And, my answer is always the same, “Yes you do“.

Why?

Because you need a method to attract prospects.

Yes, even a Virtual Assistant business needs a sales pipeline!

Then the next question comes… “Well, what should I create“?

The whole idea of having to create something scares many people – I know it did me when I first started out.

I’m a chronic over-thinker (anyone else have this problem) so, I ended up researching too much (another problem of mine – love to do research), and ended up overwhelmed and confused.

Does it really have to be this hard to create something, I thought.

Turns out, I was making it much harder than it needed to be. Once I stopped thinking about it, I realized I just needed a simple way to share my expertise.

The beauty of a freebie, is in it’s simplicity.

It doesn’t have to be hard to create or share.

It can be simple, even just a one page checklist.

Remember… it’s all about the VALUE.

What can you show, teach or give that will give your potential subscribers incredible value?

What to Create?

Create a freebie that showcases your expertise to your Target Market.

What is one of their biggest issues or pain points?

Not sure, ask them.

Do a survey and share it with your clients.

Don’t have any clients, find your Target Market online and ask them to fill out a simple survey.

Then take action on the results. How can you solve it? Pick a topic and get started.

Here are 5 awesome ideas for creating a freebie.

Simply, take your topic and create one of these items. Go with what suits you. Don’t be afraid to share your brilliance!

  1. A Simple Checklist – people love checklists! Take your topic and create a one page checklist on how to use it or why it’s important.
  2. An Infographic – perfect for those of us who are visual. Take your topic and create a graphic or flow chart of the steps in a process or instructions. You can even compare items.
  3. A Video or Audio Series – great for teaching and how to’s. You could break down the steps into individual videos or audios of “how to’s”. Deliver them over a series of days or weeks via an Auto-Responder or Sequence.
  4. A Resource List – similar to a checklist but this gives a list of handy tools, short cuts, etc. What tools does your Target Industry use or need to know more about?
  5. A How To Ebook, Guide or PDF – expand your simple checklist into a “How To” Ebook, PDF or Guide. These are also great for expanding on your expertise and the solutions you provide.

Remember, your Freebie isn’t about you – it’s about what you do for your clients.

The problems you solve, the solutions you provide, the transformation that happens to your client’s business when they work with you.

Oh, and a quick note. You’ll need to have an Email Marketing program to capture the names of the people who sign up. Mail Chimp or Mad Mimi are two great options when just starting out. But, you’ll need to create your Freebie first.

Do you have a Freebie?

Please add a link in the Comments below to share it!

Feel free to post below and let me know what action your taking today to create your awesome freebie.

I’d love to hear from you!

All comments + questions are welcome.

If you know someone who might benefit from this information, please share. You can use the share buttons below the post.

HERE ARE A FEW RELATED BLOG POSTS THAT MIGHT BE OF INTEREST:

  1. Sales Funnels – The What + Why
  2. How Is Your Focus
  3. Tips To Build Your List

Oh… and each week I host an Open Mic Session in my VA Tips & Tricks Facebook Group where I deep dive specific topics & answer your questions, be sure to join us for the next one – it’s FREE! Go to http://bit.ly/vatipstricks.

Thanks for reading – Susan

Don’t forget to leave a comment if you found this information useful – I’d love to hear from you!

Virtual Assistant is NOT a Title…

Virtual Assistant is NOT a Title…

It’s an Industry.

People either:

  • don’t know what one is
  • or think you’re an administrative assistant

Titles are not as important now that you’re a business owner as they were when you were employed. You can call yourself absolutely anything since you own the business!

It’s not about your title… it’s about what you do for your clients.

If you need a title for your business card or an event, use something related to the services you offer. For example: Email Marketing Manager, Transcriptionist, Social Media Specialist, etc.

When it comes to networking, develop a marketing message aka elevator speech that quickly explains who you help, what you do & why.

Use my simple formula that combines your Target Market, Benefits & Niche into one simple statement.

I help (Insert Target Market) (Insert a Trigger/Benefits) by (Insert Niche).

For example – I help Business Coaches save time & money by managing their Social Media.

Remember… clients are more interested in results NOT what you’re called. Focus on that!

What’s your title?

 I’d love to know!

All comments + questions are welcome.

If you know someone who might benefit from this information, please share. You can use the share buttons below the post.

HERE ARE A FEW RELATED BLOG POSTS THAT MIGHT BE OF INTEREST:

  1. Virtual Assistant Certifications: Why You Don’t Need One
  2. 5 Ways to Find Clients For Your VA Biz
  3. Creating Your Virtual Assistant Business Plan

Oh… and each week I host an Open Mic Session in my VA Tips & Tricks Facebook Group where I deep dive specific topics & answer your questions, be sure to join us for the next one – http://bit.ly/vatipstricks.

Thanks for reading – Susan

Don’t forget to leave a comment if you found this information useful – I’d love to hear from you!

Are Your Business Policies Documented?

Are Your Business Policies Documented?

Business Policies

Have you taken the time to document your business policies AND share them with your clients?

I know many business owners that have not documented their policies or shared with them with their clients. This can cause potential problems…

For instance, let’s say that you charge an “urgent fee” for last minute tasks or projects. Now, you may have told your client but they may not have “heard” you or understood exactly what an “urgent fee” is or when they would be charged one. Imagine their surprise when they receive an invoice that includes an “urgent fee” of $75.00 (just an example)! They could be very unhappy to find out that you charged an extra fee to have their work completed by their last minute deadline.

I highly recommend that you take the time to document all of your business policies AND share and discuss them with your clients. In your first meeting – go over them in detail, make sure they understand them and address any questions or concerns at that time. This way, there are no surprises. Add them to your Welcome Packet!

If you’re not sure what to include in your business policies, here are a few tips to help you get started:

  • Business Hours – include whether you work weekends or nights.
  • Rush or Urgent Fees – if you charge a fee for last minute tasks please be sure it is clearly documented what constitutes a “rush” fee and how much you charge.
  • Referrals – do you give existing clients a discount if they refer someone who becomes a client?
  • Average Turnaround Time – this is key for Virtual Assistants; what is the average turnaround time to complete tasks. Be sure to document that all tasks are different depending on complexity but you can give include an average.
  • Emergencies – how do you handle life’s emergencies? Do you have someone who covers for you while you are out of the office?
  • Holiday Schedule – what holidays do you or your team observe?

Your business policies is a living document. Be sure to schedule time monthly or quarterly to update it. Don’t forget to send the new versions to your clients and discuss any changes with them the next time you meet.

What do you think?

I’d love to here your comments. Please take a moment to leave me a comment and share your thoughts.

Please share if you know someone who might benefit from this information. The share buttons are below the post.

Oh… and each week I host an Open Mic Session in my VA Tips & Tricks Facebook Group where I deep dive specific topics & answer your questions, be sure to join us for the next one – http://bit.ly/vatipstricks

Thanks for reading!

Enjoy your day – Susan

PS – All of these items should be in your contract as well. I have the separate document since we all know no one reads the fine print on contracts.

PPS – If you are a Virtual Assistant and are confused about what goes into a Business Policies document – check out my VA Biz Bundle.

Do NOT follow this link or you will be banned from the site!

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